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← All Mystique services
For Boards & Property Managers
Updated November 8, 2026

Mystique HOA & Condo Association Exterior Cleaning

Board members and property managers in Mystique at Pelican Bay need a vendor who knows the place: Gulf-view, beach access by the Pelican Bay tram, flat tower roof, and amenities like pool deck and sundeck with pergola. Here is how we work inside Mystique.

Who manages Mystique?

Mystique is a Gulf-view tower inside Pelican Bay, between Saint Raphael and Epique, built by Coastal Construction and delivered in 2019. Building-wide glass and facade work goes through building management; owners book the inside of their own terrace, and every visit is set up through the 24-hour front desk.

The Mystique declaration decides who owns which surface. We quote to whoever holds it, whether that is the community association, a neighborhood board or an individual owner. Mystique gate access is handled ahead of time: crew names, vehicles and arrival window go to security before the visit. The Mystique community page covers residential services.

Mystique common-area cleaning

What a Mystique association typically asks us for, with links to each program. Floor-to-ceiling glass shows every salt film and hard-water spot; left too long, minerals etch into the glass.

Mystique glass, from the pool deck and sundeck with pergola to common-area doors, goes to our sister brand Naples FL Window Cleaning. For Mystique and other Naples associations, it all sits under our HOA, condo and commercial program.

For the Mystique board

A Mystique proposal from us reads like a checklist: what gets cleaned, how, how often, and what is left alone. Shaded terrace corners grow a thin green film that turns slick, and planters leave rust rings over a summer. In Mystique we test a small patch first on anything unusual, then soft wash stucco, coatings and balcony edges and walls and surface-clean the flatwork.

We supply notice text the Mystique board can drop into email, the portal or a door hanger, with dates by building. Under Florida statute, condo contracts above 5% of the total budget and HOA contracts above 10% generally go to competitive bid, and a full Mystique program can reach that. Not legal advice, but worth checking before a multi-year Mystique plan.

Managing Mystique? COI, W-9, bid form and one invoice

If your firm uses a vendor-compliance portal, we register there; otherwise the COI and W-9 for Mystique come by email the same day. Bids for Mystique come back as a written proposal from the online form; completed work is billed once per association, with each building broken out.

Property managers with 5+ homes qualify for portfolio discounts. Details for Mystique managers are on our property managers page. After each Mystique visit you get a written service record with date, surfaces, method and our license number.

For home watch and seasonal owners

Seasonal owners in Mystique rarely see the work happen. Access is confirmed in advance and the photos and record arrive by email, wherever Mystique owners spend the summer. Home watch providers can book on the owner’s behalf and receive the record for their own report.

Residents of communities that list us as a preferred vendor receive a community discount. See the preferred vendor program for the listing kit; the benefit goes to Mystique residents only.

Typical yearly schedule for Mystique

SeasonTypical work
October–NovemberReturn-ready cleaning before owners arrive: the pool deck and sundeck with pergola, entries and walks, balcony rails and lobby glass
December–MarchQuick cleans before events and peak traffic; salt rinse on rails and glass
April–MayBiggest work window in Mystique: building wash and garages, then sealing before the rains
June–SeptemberRainy months: short visits for mildew and storm debris; pre-storm gutter clearing; post-storm salt rinse

This is a typical calendar, our field-practice recommendation rather than a published standard; the board sets the final cycle.

Request a community bid

Tell us the association name, the number of buildings or homes in Mystique, and the manager’s contact. We walk the property with you and send a written, itemized Mystique proposal.

Request a community bid for Mystique or call 239-544-1165.

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❓ Frequently Asked Questions

Is the Mystique association responsible for building or roof cleaning?

Your documents decide. In Mystique, check the declaration or ask the manager; we keep association scope and owner add-ons on separate invoices.

How often should the Mystique building be washed?

Plan on the facade every 12 to 24 months and shared decks every 6 to 12. Floor-to-ceiling glass shows every salt film and hard-water spot; left too long, minerals etch into the glass.

Will the cleaning solution harm the Gulf or the landscaping?

The solution breaks down within hours; we still block storm inlets and rinse plants before and after.

Do you clean windows in Mystique?

Glass at the pool deck and sundeck with pergola and elsewhere in Mystique goes to Naples FL Window Cleaning, our sister company.

Can you name your association and our management company on the COI?

Yes. The Mystique certificate lists the additional insureds you specify and comes with a W-9, license and workers’ comp proof.

Do we need to meet your crew at the Mystique gate?

Access is set up in advance with Mystique security, so no resident or manager needs to escort us.

Request a community bid

Free written proposal, COI and W-9 on request, one invoice for every building.

📞 239-544-1165Request a bid

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